Understanding Our Services: How We Support You

True Path Health Support – FAQ / Q&A Section

Clear, compassionate answers designed for your clients and partners.

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❓ What is True Path Health Support?

True Path Health Support is a private, independent patient advocacy and healthcare navigation service. We guide individuals and families through medical decisions, insurance challenges, billing issues, and care coordination.
We work for you — not for hospitals, insurance companies, or government programs.

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❓ Why would someone need a patient advocate?

Healthcare today is overwhelming, fast-paced, and confusing. Many people need support because they are:

• Struggling to understand diagnoses or treatment options

• Feeling unheard or dismissed by providers

• Lost in medical bills, insurance denials, or prior authorizations

• Caring for a loved one while juggling work and family

• Managing chronic, complex, or long-term conditions

• Unsure where to start or who to trust

 

True Path Health Support ensures you never face the healthcare system alone.

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❓ What makes True Path Health Support different?

We provide independent, conflict-free guidance focused entirely on your best interests.
We offer:
✔ Compassionate advocacy
✔ Medical, insurance, and administrative expertise
✔ Clear communication with providers
✔ Support for both patients and families
✔ Full transparency — no hidden agendas
✔ A human connection in a system that often feels cold and impersonal

 

Our mission is straightforward: to protect your rights, reduce your stress, and provide clarity in your care.

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❓ What services do you offer?

Healthcare Navigation & Care Coordination

• Appointment planning & communication with providers

• Medication and treatment coordination

• Preparing questions for medical visits

• Obtaining and organizing medical records

 

Insurance Support & Billing Advocacy

• Reviewing and explaining medical bills

• Appealing denied claims & prior authorization issues

• Verifying coverage and out-of-network policies

• Correcting coding and billing errors

 

Patient Support & Education

• Helping you understand diagnoses

• Building personalized health plans

• Supporting seniors, caregivers, and families

• Guidance through new or complex conditions

 

End-of-Life & Advance Directives Support

• Assistance in completing advance directives

• Helping families understand options

• Compassionate support during difficult decisions

 

System Navigation

• Connecting clients with specialists

• Identifying community resources

• Helping with transportation, referrals, or transitions in care

 

❓ Do you replace my doctor or diagnose medical conditions?

No.
True Path Health Support does not diagnose, treat, prescribe, or replace your medical providers.
We collaborate with your healthcare team to enhance communication, minimize confusion, and ensure that your needs are fully addressed.

 

❓ Who can benefit from your services?

We support:

• Individuals managing chronic illnesses

• Seniors needing care management

• Families coordinating care for parents or children

• Patients overwhelmed by insurance or billing

• Caregivers navigating complex systems

• Anyone recovering from hospitalization or surgery

• Professionals who need support in understanding healthcare benefits

 

If healthcare feels complicated, stressful, or unclear — we can help.

 

❓ Do you work with clinics, attorneys, or organizations?

Yes. True Path Health Support collaborates with:

• Medical and dental clinics

• Elder law attorneys

• Case managers and social workers

• Employers and wellness programs

• Community resource agencies

 

We act as an extension of your care team, providing clarity and support for your clients, patients, or employees.

 

❓ Are your services confidential?

Yes. All services follow HIPAA, Title 45, and applicable state privacy laws. Your information is never shared without your written permission.

 

❓ Do you work nationwide?

Yes. We support clients across the United States through virtual consultations, phone calls, and secure messaging.

 

❓ How do I get started?

You can begin with a complimentary consultation to discuss your concerns, goals, and how our team can support you.

 

Click “Get Started” or call us directly:

 

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